Michael Hilmer took the call on a late Friday afternoon a couple of weeks ago, a Friday that was barely more than a month before his company absolutely had to have a new call center in Reno ready for operation.Talks for a location, Hilmer learned, had fallen through. An already difficult schedule to get the center in operation Hilmer's One Contact Inc. had signed the contract with the customer only in early July was about to become nearly impossible.His orders to the executive team of the company headquartered in Toronto: Have a new location in place by Monday morning, three …