New airport passenger lounge for Reno-Tahoe International Airport
June 19, 2017
MAG, owner of the third and fourth largest airports in the United Kingdom (Manchester and London Stansted), today announces that its USA subsidiary, MAG USA, after a competitive process, has been selected as the preferred company to begin negotiating a contract to design, build and operate a common-use Escape Airport Lounge at Reno-Tahoe International Airport (IATA: RNO) in Nevada.
The contract, awarded by Reno-Tahoe International Airport's owner, the Reno-Tahoe Airport Authority, is the fourth major contract win for the company, following existing Escape Lounges already open in Minneapolis-St. Paul International Airport (MSP), Oakland International Airport (OAK) and Bradley International Airport (BDL) near Hartford.
All members and guests entering U.S. Escape's common-use airport lounges have the option to dine on an array of complimentary hot and cold food and beverages, relax in comfortable seating with plenty of power outlets, connect to free high-speed Wi-Fi and have flight information screens in easy view. Escape Lounges will be investing more than $1 million in the 1,700 square foot space. Escape Lounge's complimentary hot and cold food offerings are developed by prominent, award-winning local chefs. Escape Lounge's complimentary bar features a selection of well-known national brands along with locally sourced wines, craft beers and spirits. In addition, premium food and beverage options are available for a fee. The current fee for walk-up entries is $45 plus taxes. A $5 discount is available by pre-booking online at http://www.escapelounges.com.
"The Escape Lounge allows us to offer our passengers a high-level customer service experience that is open to everyone," said Marily Mora, President/CEO of Reno-Tahoe International Airport. "It will feature a prominent local chef offering regional flavors along with high-tech amenities and a comfortable place to relax or get work done. We look forward to the Escape Lounge enhancing the overall travel experience at RNO."
Rosemarie Andolino, President and CEO of MAG USA, said, "I am delighted to announce MAG USA's partnership with the Reno-Tahoe Airport Authority. Reno-Tahoe will be the first Escape Lounge opened since U.S. Escape Lounges became part of the American Express Global Lounge CollectionSM. This brand-new amenity at Reno-Tahoe International airport will help win over new customers by offering a high-quality experience for passengers as they travel through the airport.”
"Consumers are seeking new ways to make simple and affordable upgrades to their daily lives and Escape Lounges help them do that. We offer high quality food and refreshment, free high-speed Wi- Fi and newspapers in a relaxed, comfortable and contemporary environment allowing them to separate themselves from the hustle and bustle of the airport.
"Common-use airport lounges are still a relatively new concept in North America and we look forward to working with more airports as they improve their passenger amenities," added Andolino.
The Reno-Tahoe Escape Lounge will build on MAG USA's network of Escape Lounges, with three lounges already opened at Minneapolis-St Paul, Oakland and Bradley International Airports. In addition, MAG operates five Escape Lounges and one new high end lounge, 1903, across the four airports it owns and operates in the UK.
Reno-Tahoe, which primarily serves Nevada and Northern California, is the second busiest airport in Nevada and has seen impressive passenger growth with passenger numbers up 10 percent on 2016; this was also the highest year-over-year annual growth since 2004 for the Reno-Tahoe International Airport.
American Express Platinum Card Members receive complimentary access to U.S. Escape Lounges. American Express Platinum Card Members flying on any airline can simply present the U.S. Escape Lounge host with their Platinum Card, along with their boarding pass and government-issued I.D. to enter the lounge and begin enjoying the premium amenities. Platinum Card Members may be accompanied by up to two traveling companions for no additional charge.
For more information and for booking information, visit http://www.escapelounges.com.