CosmicWish, a company that sells customized messages beamed into outer space via satellite, streamlined its order and fulfillment process by moving the operations to Sparks, says an executive of the company.
The San Francisco Bay Area-based company also seeks to hire up to five software and Web developers from the Reno area to enhance the CosmicWish Web platform.
In addition to purchasing a satellite message, CosmicWish customers can order a customized poster and greeting card to go along with their message. CosmicWish chose JLH Inc of Sparks to print, package and ship the posters and greeting cards.
"The fulfillment service with JLH is absolutely critical to the success of our business model," says Bob Susskind, a partner in the company. "To find a company that had every single capability we needed under one roof is just amazing."
Susskind says one of the challenges in finding a service provider is that every single poster and greeting card is different depending on what the customer creates from the CosmicWish Web site.
"Before it was sort of done unprofessionally, and the stuff that comes out of JLH looks like you bought the poster and greeting card in a store," he says. "They have got people there that fulfill every single order to perfection."
Dave Archer of Nevada's Center for Entrepreneurship and Technology assisted CosmicWish in finding a logistics provider.
"Dave Archer is so wonderfully connected you can ask him for almost anything and he can give you three different business cards," Susskind says.
CosmicWish also hosts its satellite transmissions from a facility in the Greater Reno-Tahoe area.