UPDATE, 2:30 p.m. Friday, March 27: The Nevada Department of Employment Training and Rehabilitation issued the following updated unemployment numbers in a Friday afternoon press release:
- Initial claims for unemployment insurance totaled 92,298 for the week ending March 21
- That's an increase of 85,942 claims, or 1,352 percent, compared to the previous week's total of 6,356.
- This is the highest number of claims in state history by 83,353.
- The previous high was 8,945 for the week ending January 10, 2009.
The original story from Monday morning is below.
CARSON CITY, Nev. — With its online claims filing system rapidly becoming overwhelmed by the number of people seeking benefits, Nevada's Employment Security Division is moving to expand that system.
According to the Nevada Department of Employment Training and Rehabilitation, the state recorded about 93,000 new weekly unemployment claims during the week ending March 21, which amounted to a roughly 1,300 percent increase from the week prior, before many businesses in the state were ordered to close for 30 days amid the COVID-19 pandemic.
“We understand the frustration
many are feeling and we hear you,” DETR Director Tiffany Tyler-Garner said in a
March 27 statement. “We are actively monitoring our systems and researching
ways to expand our system and staffing levels to meet a monumental need for
unemployment insurance support.”
She said they have developed a tool for constituents needing help resetting their username, password or both. The tool is available at gov.nv.gov/Forms/Unemployment.
The form will key staff to
provide instructions on how to fix the claimant's problem.
Tyler-Garner said staff has
been added at the UI Claims Call Centers along with new features to handle
calls. But she said DETR still prefers people file claims online to free up the
phones for those who don't have online access.
New staff and existing staff
in the agency are reportedly being trained to help with the backlog of emails
and phone requests and the agency is adding new technology to help the online
Finally, they are working on
new tutorials in English and Spanish to help people through the process of filing