EDITOR'S NOTE: On April 7, the NNBW launched the “Support Your Local Business Sweepstakes” as a way to support local businesses in response to the ongoing COVID-19 pandemic. Throughout the Sweepstakes in April and May, we'll be featuring each of our business partners in a special Q-and-A. Today, we profile The Brewer's Cabinet.
NNBW: Tell us about your business and some of the most important
services you provide?
Answer: BC is a small batch brewery
designed with the idea of creating fresh, exciting and unique beers. We pair
that with a fresh, pub style menu in our rustically inspired brewpub and
taproom to create a fun, comfortable place to hang out with friends and enjoy a
good time. We recently opened an event room and conference room for larger
groups and private parties and look forward to having more guests enjoy those
spaces when it's deemed safe for us to reopen.
NNBW: What are some of the key things your business does to ensure
premium levels of customer service?
Answer: Two things we strongly believe
in is following the steps of service, as well as recruiting our brewery team to
provide a series of beer education courses for our front of house staff. Additionally,
we incorporate feedback from both our guests and our staff to make improvements
in our service.
NNBW: What makes Northern Nevada such a great place to own and
operate a business?
Answer: The owners of The Brewer's
Cabinet believe so strongly in the local community, and the advancement of
small business growth and development in Downtown & Midtown Reno, that they
started The Reno Rebuild Project. BC, along with its sister properties, donates
a nickel for every item sold back to RRP, which provides local startups with
funding to either get started or to expand their local business. It's a
collaborative effort to find opportunities to give a hand up, not a hand out.
NNBW: As a local business owner, why do you feel it's important to
give back to the community?
Answer: We feel as business owners, and
members of the community it is essential to give back some of the love and
support we have received from the community. Craft beer is an exciting field
that allows the BC team with many opportunities to push our creativity to new
levels and strive to be innovative in the brewing industry. However, it
ultimately is a vehicle by which we can go out and do good in the community.
NNBW: What are you doing to support other local businesses during
the COVID-19 pandemic?
Answer: We are partnering with Roundabout
Catering and Brothers Barbecue to combine their great food with our beer to
provide safe, curbside to-go service at our Production Facility on White Fir. The
goal is to provide support where possible to hopefully help keep each other
going during this time.