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SOLUS Technology Solutions has launched SOLUSCare, a groundbreaking IT support platform designed to simplify and enhance the management of complex IT infrastructures.
By consolidating critical IT monitoring and inventory into a single platform, SOLUSCare empowers organizations to take control of their technology ecosystem while improving efficiency and reducing operational headaches.
Features include:
• Inventory management: Offers an accurate, detailed summary of all existing services, ensuring IT teams always know what assets they have.
• Contract management: A comprehensive library of contracts with tools to prevent auto-renewals and provide current market pricing upon expirations, enabling smarter IT spending.
• Dedicated project management: Access to all-star project managers who quarterback implementations to ensure smooth and efficient execution.
• Billing dispute resolution: Leverage SOLUSCare’s executive relationships to resolve billing disputes quickly and effectively.
• Trouble ticket resolution: Open, track, and resolve service issues efficiently through SOLUSCare’s U.S. - based support center.
• Proactive Network Monitoring: Stay ahead of potential issues with real-time monitoring.
Organizations interested in seeing the platform in action can contact the SOLUS team for a personalized demonstration.
For information, visit https://solus.tech/soluscare/.