Guest Column: Employers looking for 'softies' to strengthen the workforce

Generally speaking, soft skills are defined as the human skills needed to be groomed for success, irrespective of the job or industry. Commonly, they include, but are not limited to, such things as teamwork, leadership, collaboration, written and interpersonal communication skills, creativity, and person-to-person service. And believe it or not, there's a shortage in today's talent pool.