Eric Engelman
Stephen SchroderEric Engelman has been promoted to manager of the Regional Emergency Communications Center. He brings more than 15 years of emergency medical services (EMS) experience to his role. He joined REMSA Health in 2015 as an aviation communications specialist and later served in a variety of leadership roles in the communications center that manages more than 252,000 calls annually. Engelman’s breadth of EMS experience includes patient services technician, emergency medical technician (EMT), emergency department technician, trauma registrar, volunteer firefighter and fleet/warehouse manager. In his new role, Engelman oversees operations of the communications center and supports the frontline communications specialists to ensure efficiency of patient responses. He holds a variety of certifications in medical dispatch communications and has an associate’s degree in computer technology from Empire College.
Jenny Walters
Scott NormanScott Norman has been promoted to manager of clinical standards and practices. Bringing more than a decade of clinical and EMS experience to his role, he leads an interdisciplinary team of administrators, operations leaders and clinical staff to ensure that the quality of healthcare delivered by REMSA Health’s providers is of the highest clinical standards. He has served in a variety of roles including vehicle supply technician, advanced EMT, paramedic and senior field training officer. Most recently, he served as the clinical development coordinator. Norman holds a bachelor’s degree in kinesiology from California State University, Sacramento and an associate degree in art from American River College. He holds many certifications in EMS and life support and serves as the secretary and treasurer for the region’s Prehospital Medical Advisory Committee.
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