EDITOR'S NOTE: On April 7, the NNBW launched the “Support Your Local Business Sweepstakes” as a way to support local businesses in response to the ongoing COVID-19 pandemic. Throughout the Sweepstakes in April, May and June, we'll be featuring each of our business partners in a special Q-and-A. Today, we profile BluePeak Technology Solutions.
NNBW: Tell us about your business and some of the most important
services you provide?
Answer: BluePeak Technology Solutions
designs, deploys and manages complex IT infrastructure systems for companies
that depend on technology for growth and efficiency across the U.S. Our
services cover common needs such as Office365, managed backup and disaster
recovery, cloud computing, and cybersecurity, to name a few.
NNBW: What are some of the key things your business does to ensure
premium levels of customer service?
Answer: My first job was in a bike shop
at 16, which taught me a lot about customer service. I learned to actively
listen, ask the right questions, and tailor my recommendations for each
customer. At BluePeak, we take this same approach to help clients select and
use the vast range of technology options that are often available. Another
thing that sets us apart is our level of training and knowledge. We are
Northern Nevada's premier partner for many of the biggest names in technology,
such as Cisco Systems, and we invest heavily in training and certifications. Many
of our consultants are world-recognized experts that help our clients get the
most of their technology investments.
NNBW: What makes Northern Nevada such a great place to own and operate
Answer: Northern Nevada is an amazing
place with many attractive benefits, including year-round outdoor recreation
options, zero state income tax, short commutes and a flourishing local food and
arts scene. The business community is incredibly open and supportive, with
groups such as Entrepreneurs Organization, NCET and EDAWN doing a great job.
NNBW: As a local business owner, why do you feel it's important to
give back to the community?
Answer: I believe our community is only
as good as what we make it and that businesses have a responsibility to
contribute. To that end, we are working to create opportunities for the next
generation through the Microsoft High School Engagement program, as well
supporting many of our important charities. We are seeing a strong demand for IT expertise and continue to hire
through this pandemic.
NNBW: What are you doing to support other local businesses during the COVID-19 pandemic?
Answer: The remote workforce is here to stay. Fortunately, many of our clients already had the systems in place to work from home but were not leveraging it on the scale that we're seeing today. By sharing our best practices and resources with the business community, we have made it easy for many who were not ready to get up and running quickly. For those that need to purchase equipment or services, we are often able to provide unique financing options through our technology partners.